Privacy policy

Last updated: September 17, 2026

Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your information when you use our store and place orders.

1) Information We Collect

We may collect the following information when you place an order or contact us:

  • Identity and contact information: Name, phone number, email address.

  • Shipping information: Address, governorate/city, and any delivery notes.

  • Order information: Products, models, quantity, and notes.

  • Customized order information: Photos you upload for printing (if applicable).

2) How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your order (preparation/printing/packaging/shipping) and communicate with you about it.

  • Customer support and handling inquiries and complaints.

  • To improve the store and user experience.

3) Sharing Your Information

We may share your information as necessary with:

  • Shipping companies to deliver orders.

  • The store platform and supporting applications (such as Shopify and its apps) to operate and manage the store.

4) Customer Photos and Customized Orders

If you upload a photo for a customized order, it will be used only to fulfill your order. We do not publish or use customer photos for marketing purposes without your explicit consent. We may retain the file for a limited time for after-sales support, then delete it when no longer needed.

5) Data Retention and Security

We retain order data for the period necessary for operations, customer service, and accounting/administrative requirements. We take reasonable measures to protect your information; however, transmitting data over the internet cannot be guaranteed to be 100% secure.

6) Your Rights

You may request access to, correction of, or deletion of your personal data (where possible), or unsubscribe from marketing messages at any time by contacting us.

7) Contact Us

For privacy-related inquiries or data requests, contact us via:

8) Policy Updates

We may update this policy from time to time. The updated version will be posted on this page.