Shipping policy

Shipping & Delivery Policy

Shipping Areas
We ship within Egypt to all governorates (except some areas).

Delivery Time After Order Confirmation
Within one business week (may take longer for border governorates).
(Delivery times are estimates and may vary depending on the shipping company and distribution conditions.)

Shipping Cost
Shipping cost may vary depending on the governorate or the size of the order.

Payment Method
Payment is available on delivery, or via InstaPay / mobile wallet transfer.

Order Confirmation & Contact
We will contact you via phone/WhatsApp to confirm the order before shipping. If we are unable to reach you, shipping may be delayed or the order may be canceled.

Inspecting the Order Upon Delivery
Please inspect the shipment immediately upon receipt. If there is damage to the packaging or any obvious issue, take a photo and contact us within 24 hours.